Miele connects home appliances through innovative IoT technology and app
Convenient control of intelligent home appliances
Miele offers its customers products that set standards in durability, performance, ease of use, energy efficiency, design and service. It is in unison with their guiding motto “immer besser” (translated: always better), which is already imprinted on the first machines by the founders Carl Miele and Beinhard Zinkann and shapes the company until today. It is a strategic vision to be the most trustworthy and beloved premium brand of the world. The goal can only be reached by acknowledging trends early, integrate them into the product offering and therefore continously work on innovations. We are happy that we were able to join Miele on their mission.
Customized
The design of Miele@mobile took both platforms (Android and iOS) as well as different devices (smartphone and tablet) into consideration. As a result the responsive interface adapts flexibly to the specific screen.
status updates,
alerts for events,
remote control,
fill levels
Starting, stoping, pausing and resuming a program per smartphone or push notifications that alert you. The development of Miele@mobile enables end users to stay informed about the status and actions of their appliances at all times.
Easier budgeting
With the help of functions for consumer goods, we have digitized another process together with Miele: The user gets a periodic and up-to-date insightinto the respective fill level of their costumer goods.
Reorder flexibly
Because the app is connected to the SAP as well as the Miele Shop, it can help when the fill levels are running low. An easy and uncomplicated way of reordering was made possible: at any time & automatic or manual upon request.
Recipes
In cooperation with Kitchen Stories Miele took their classic recipe books to another level and we helped them. The focus was on the smart features.
Step-by-step
In cooking mode, the users can walk through every recipe step-by-step. Based on the devices that are known by the app, the recipe features can filter and make suggestions about program settings.
Device Integration
A deeper intergration happened with the new “Dialoggarer”. Whole recipe steps or program sequences can be transfered with the Miele@moblie app because of our device integration.
Technical Highlights
SAP Integration
Classic system integration complemented the work on the IoT: transitions to SAP and other systems were set up.
Firmware Integration
Integration of different firmware versions & communication protocols to include various devices.
Big Data
Optimal message management & event stream processing for rapidly increasing data volumes.
24/7 Service
We provide our own team of developers and supporters with daily round-the-clock service.