Digital service management through connected compressors

ALMiG’s customers can rely on the fact that the machines offered meet the challenges of time and the environment and are state of the art. Efficiency and sustainability are already among the company’s guiding principles. In view of the unprecedented changes in the technology industry, ALMiG has recognized that customers need transparent and fast access to all relevant equipment data in order to be able to use and control their investments productively. And that the use of new and constantly evolving technologies – from IoT to the use of AI and machine learning – creates new solutions that help exploit existing optimization opportunities.

In the past, either the customer himself or an ALMiG technician had to check the machine on site. By optimizing the service processes, ALMiG can avoid unnecessary service calls and deploy service technicians in a targeted manner – an important aspect in times of a shortage of skilled workers.

The data from the compressors also provides ALMiG with important insights for the further development of its products – an invaluable advantage for continuous improvement and maintaining technological leadership. This promotes customer and brand loyalty in the face of international competition. In order to lead the 100-year-old company into a successful future, ALMiG is working closely with the data science experts at grandcentrix to create the basis for product and service innovations.